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Invited Lecture 1.6

Title : Patient-Centered Care in Medical Imaging Practices: Strategies for

Improving Patient Outcomes and Experiences

Date:  11th October 2024

Time: 02:45pm – 03:00pm

Venue : TBA






Speaker: Asst. Prof. Dr. Norhanna Sohaimi (Malaysia)

Asst. Prof. Dr. Norhanna  Sohaimi_International Islamic University Malaysia.jpg


In the realm of medical imaging, patient-centered care stands as a cornerstone of our practice.  The role of medical physicist and medical imaging technologists not only focus on the technical  aspects of imaging modalities but extends beyond it as the need of commitment to ensuring  that every patient receives personalized attention and experiences the highest standards of care  throughout their journey. This approach emphasizes tailoring services to meet individual needs,  preferences, and values, ultimately enhancing overall patient outcomes and experiences. Key  strategies identified in the research include effective communication between healthcare  providers and patients. Clear explanations of procedures, risks, and outcomes foster a  collaborative decision-making process, empowering patients to actively participate in their  care. Moreover, addressing patient anxiety and discomfort during imaging procedures is vital.  Techniques such as pre-procedure education and creating a soothing environment help alleviate  stress, contributing to improved patient satisfaction. Technological advancements also play a  crucial role in patient-centered care. Innovations such as patient-friendly imaging equipment  and interactive portals enhance convenience and engagement. Real-time feedback mechanisms  allow patients to share their experiences, enabling facilities to continuously improve services. This also emphasizes the importance of cultural competence and inclusiveness. Recognizing  diverse patient backgrounds and preferences, facilities implement strategies to provide  culturally sensitive care and address healthcare disparities, ensuring equitable access to  imaging services for all patients. Overall, by implementing patient-centered strategies, medical  imaging practices can foster a culture of compassion, collaboration, and excellence. Prioritizing  patient needs and experiences leads to improved outcomes, increased satisfaction, and  ultimately, better overall healthcare delivery within medical imaging settings.


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